Monthly Archives: September 2011

Bringing in Customers

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There are many ways to bring customers in the door. Advertising and word of mouth are both great ways to get customers. So why are you not advertising your business? In the years I have worked here, you actually have advertised less and you are wondering we are not getting new customers. The customers we do have you do not seem to care about. You let them leave unhappy and we’re not going to have good word of mouth from that.

There are so many media outlets you can advertise with. Some of them are free, such as twitter and facebook. Do we have either of these accounts, nope. We do have a three page website that looks like it was an original website made. Did you spend 100 bucks on that? It surely couldn’t have costed more than that. Your website tells nothing about your business. So how do you expect customers to find out about you?

Appearance

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In order to be great you should have a great appearance. Appearance is the first thing people see when they meet you. When customers come into your store, they want to see great products along with a happy staff. They want to see clean pressed uniforms and well groomed people. In the food service industry there are rules that should be followed. Hair should be clean and tied back. Who wants your hair in their food? Your clothes should be clean! Would you eat food from a dirty person? Clean proper foot wear and maybe some orthotics so you can stand proper.  There is nothing worse than seeing dirty shoes or funky toes when I’m ordering my food. But the worst for me is seeing someone with bad oral hygiene, I mean there are places like http://smilesunlimited.ca/ to get your smile fixed if you need to. And don’t even get me started on cleanliness of the store front, I shouldn’t have to see dirt in a bakery! Oh and if you have little critters roaming around call someone like www.ontarioexteriorsolutions.ca and get it taken care of!

Customers Who Want It All

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Why can’t you do this 10 tiered cake for 30 people? Why can’t you draw 3 transformers on my 8 inch cake? Why can’t I place a order for 15 pies for 30 minutes from now? Why Don’t you do this? Why Don’t you do that? Why Why Why???
We Try our best to do everything that everyone wants, but sometime we just can’t. We may not have the product, the supplies, or the time to do your order. Things cannot always come immediately. Our bakery need time to prepare, order, and figure out how we are going to make things. This is not a supermarket where you can just walk in and buy something premade.  We are a bakery who cares about the product that is being put out! Can you make a dinner for 5 people in two minutes? NO! Well why not, you think we should be able to do things like that.

Hot Dog Cake Anyone

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MMMM Hot Dog Cake Anyone! That’s right, someone wanted a cake shaped like a hot dog. I think this cake looks pretty good. However the paper plates stuck under I do not feel was such a great idea. I mean I understand why they are there but it ruins the hot dog bun. I would suggest that instead of the plates to make condiments and put them around the cake instead.

Fire Drills

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Ah, Fire Drills are sometimes the highlight of my day. There could not be anything I like more some days, but could you do me a favor? Do not get mad at me for your alarm going off. It is not my fault that it went off. I’m just enjoying my time outside across the street like advised. I will be talking and laughing with others about anything and everything. No, I do not want your place to be ruined but I always like to play the what if game, so just deal with it!

Holiday Pay at the Bakery

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Holiday pay at the bakery is almost non existent. I work for you the entire year! Why can I not get paid for all the holidays that you decide to close for?Your closed and not making money, I understand that. However, I did not just decide not to come to work that day. You are screwing with my pay and I do not like it. What if I decided to take money from your check? You would not like having a check that was short. Think about that the next time you decide not to pay me for holidays. I am completely deserving of it. I bust my behind everyday to make you be profitable ,but you will not do the same for me!