There are many ways to bring customers in the door. Advertising and word of mouth are both great ways to get customers. So why are you not advertising your business? In the years I have worked here, you actually have advertised less and you are wondering we are not getting new customers. The customers we do have you do not seem to care about. You let them leave unhappy and we’re not going to have good word of mouth from that.
There are so many media outlets you can advertise with. Some of them are free, such as twitter and facebook. Do we have either of these accounts, nope. We do have a three page website that looks like it was an original website made. Did you spend 100 bucks on that? It surely couldn’t have costed more than that. Your website tells nothing about your business. So how do you expect customers to find out about you?