I love taking pictures. My camera is with me at all times. Every new cake I do, I take a picture of. These are my pictures. They are for my own personal use and portfolio. They are not yours. If you want to upgrade your photo books or website take your own pictures. For as long as I have worked here you have not once brought your own camera in here. Why do you expect me to waste my time taking pictures for you, crop them at home, put them on a usb, than download them to your computer? I have done this before for you. Do you know what you did with them? Nothing. In fact you asked me to go one step further and get them printed out for you. That is not my job, it is yours. The next time you want to update your pictures, take your own!